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Quality Policy:: |
Patient’s safety and well-being shall always be our top priority. We
shall strive for continuous quality improvement and complying with
the international standards of NABH
to implement quality systems. We shall strive for maintaining high
level of staff satisfaction and motivation always.
Quality has been the by word in our service. Trained professionals
who have the physical infrastructure readily available to them
render state-of-the art care.
To ensure quality, we earnestly follow systems and procedures and
are the first ISO 9001-2008 certified Eye
Hospital in India. We are the first from eastern, western
and Northern India which has got NABH
Accreditation which is handed over to only those who
follow certain international standards (ISQUA)
in terms of medical care, hospital management and high standard
process delivery mechanism.
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click to enlarge |
Letter of
Shri Girdhar J. Gyani
Secretary General, Quality Council of India
click to enlarge |
Aim : To provide excellent eye
care, good teaching facilities and environment.
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Vision : Let us Eradicate
Blindness.
Mission : Be the best place
for care and work by providing best patient care, application of
latest technology, equipments, trained staff, promoting eye
donation, eye banking, education and teaching of paramedics, and
up-gradation of Ophthalmologist, safe environment, and
preventive care.
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Quality Policy :
- We believe in
continuous quality improvement by focusing on patient
satisfaction, team work and continuous improvement.
- Complying with
benchmark of national & global level practices through
continual development, improvement and training.
- We are committed
to provide quality healthcare to our beneficiaries.
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Quality Objectives :
- To maintain the
quality of ophthalmic services in accordance with
international standards.
- Effective
utilization of infrastructure facilities including manpower.
- To ensure
continued patients’ satisfaction.
- Ongoing care and
concern for maintaining high level of staff satisfaction and
motivation.
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Safety Policy :
- We are committed
to the health and safety of our employees and patients and to
the safety of their working environment.
- Establish and
maintain adequate standards, policies, procedures, work
practices and maintenance of all the equipments to ensure a
safe working environment.
- Maintenance of
good housekeeping of the Hospital.
- Orient and train
all staffs in safe work practices and procedures.
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